1. I have a whole bunch of pests. Do you have a solution?
2. How long do I have to leave the premises?
3. What about pets and children?
4. Do the chemicals you use have a real bad odor?
5. How does one choose a pest control company, and how can you be sure they will do a good job?

If you have a feeling one treatment isn't enough to keep your house pest free, we offer a variety of options.

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This is determined by the choice of product used to solve your problem and the methods used to solve your problem. We will advise according to the methods discussed.

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Contemporary methods allow the professionals the opportunity to provide many options to solve your problems, beginning with plant oils, crack and crevice baits, including physical methods, mechanical methods, environmental methods and cultural methods. Today, you can be confident that there are alternatives to the traditional spraying methods. We call these methods low impact, unfortunately, sometimes that means slow impact. So call us to discuss your options.

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Some have odors, some do not have odors. Some folks have sensitive noises and some don't, so depending upon the methods used and the choice of product, including the sensitivity to smells, typically we will use a low or no odor product.

Here are some helpful hints to keep in mind as you look for the right company and the right pest control method to resolve your pest problem. Is the company your thinking about using already Diamond Certified? Please review Diamond Certification.

• Ask friends, neighbors or coworkers for recommendations.
• Don't depend solely on advertising or a sales pitch to judge a company's record. Ask for references.
• Ask about guarantees for the specific type of work.
• Take time to understand the company's recommendations for control, any potential health concerns with the treatment options, and discuss any questions you may have.
• Ask how long it will take to solve your pest problems, and how often the company will return to do more work or to track results.
• Ask the company what other measures they can take to manage the pest problems, or what you can do to reduce future pest problems.
• How does the company keep its staff updated on new techniques, regulations and requirements?
• Ask about professional organizations and associations.
• Are there any unresolved complaints against the company? Call the Better Business Bureau, the Structural Pest Control Board, or the Department of Pesticide Regulations.
• Is the company licensed with both the SPCB or DPR?
• Does the company have insurance?
• Is the applicator licensed? At what level is your technician licensed? Are the people answering the phone licensed and knowledgeable about methods of service or do they pass you along?
• Ask about precautions for reentry into the home, or use of areas that are under service.
• Ask for references from customers and information about the company's expertise and experience using their recommended approach.
• Request written information about your target pest(s) and the management procedures to be used.
• Finally, ask for names, positions, and phone numbers of everyone that you speak with about your concerns.

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